Privacy Policy for IndiaUpcoming.com
1. Introduction
At IndiaUpcoming.com, we are committed to maintaining the privacy and protection of your personal information. This Privacy Policy outlines how we collect, use, process, store, and safeguard your data, in accordance with applicable privacy regulations including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). Your trust is paramount to us, and we aim to handle your personal data responsibly, transparently, and securely.
2. Scope and Data Controller
This Privacy Policy applies to all users of the website indiaupcoming.com and the services we provide through it. IndiaUpcoming.com acts as the data controller with respect to the personal data collected through our platform. By accessing or using indiaupcoming.com, you acknowledge the terms outlined herein.
3. Categories of Data We Process
In providing our services, we may collect and process the following categories of personal data:
a. Usage Data
Information automatically collected when you browse our site, including but not limited to:
– Browser type and version
– Internet Protocol (IP) address
– Pages visited and time spent on each page
– Device identifiers
– Date and time of requests
– Referring URLs
– Diagnostic and performance data
b. Account Data
Personal data necessary for account registration and service access, such as:
– Full name
– Email address
– Physical address
– Telephone number
– Account credentials
c. Profile Data
Information relating to your user experience and behavior, which may include:
– Purchase history
– Product preferences
– Saved items
– Personalized settings
– Interaction patterns
d. Communication Data
Data derived from your communications with us, including:
– Messages and queries submitted via forms
– Emails sent to [email protected]
– Customer support tickets
– Feedback and survey responses
e. Technical Data
Device and system-level information collected for diagnostics and platform compatibility, such as:
– Operating system
– Device type and model
– Screen resolution
– Mobile network information
– Error logs and crash data
f. Transaction Data
Where applicable, we may process payment and fulfillment-related data:
– Billing details
– Shipping address
– Transaction amounts
– Order history
– Payment method (note: we do not store full payment card details)
g. Preference Data
Information related to your consent and participation in marketing or interest-based programs:
– Email and subscription preferences
– Selected marketing channels
– Interests and topic categories
– Consents for data collection and usage
4. Legal Bases for Processing
We process your personal data based on one or more of the following legal grounds:
– Consent: When you give us clear, informed permission to process your data (e.g., newsletter sign-up).
– Contractual Necessity: To fulfill a contract with you, such as processing orders or providing customer support.
– Legal Obligation: When we are legally required to process certain data.
– Legitimate Interest: To enhance service delivery, prevent fraud, or analyze usage patterns, provided this interest does not override your fundamental rights.
5. Your Rights
Subject to applicable law, you have the following rights regarding your personal data:
– Right of Access: You may request confirmation whether we process your personal data and obtain a copy.
– Right to Rectification: You may request correction of inaccurate personal data.
– Right to Erasure: You may request deletion of your personal data, under certain conditions.
– Right to Restrict Processing: You may limit the processing of your data where permitted.
– Right to Data Portability: You may request your data in a structured, commonly used, and machine-readable format.
– Right to Object: You have the right to object to processing based on legitimate interests or direct marketing.
To exercise these rights, please contact us at [email protected].
6. Security Measures
We implement a robust combination of organizational and technical measures to protect personal data:
– Data encryption in transit and at rest
– Role-based access controls and password protections
– Regular system backups and disaster recovery processes
– Ongoing employee privacy and security training
– System logs and access monitoring for anomaly detection
While no system is fully immune from risk, indiaupcoming.com takes all reasonable precautions to secure your data.
7. International Data Transfers
In cases where personal data is transferred outside your jurisdiction, we ensure appropriate safeguards through the use of:
– Standard Contractual Clauses approved by the European Commission
– Data Protection Agreements with our third-party vendors
– Compliance mechanisms that meet regional and local data protection laws
8. Data Retention
We retain your personal data only as long as necessary for the purposes for which it was collected, or to meet legal, regulatory, or operational requirements. Typical retention periods include:
– Usage Data: up to 12 months
– Account Data: as long as your account remains active
– Communication Data and Support Records: up to 24 months
– Transaction Data: retained for a minimum of 7 years to comply with financial and tax obligations
– Preference Data: until consent is withdrawn
Upon expiry of the retention period, data is securely deleted or anonymized.
9. Cookie Policy
indiaupcoming.com uses cookies and similar technologies to improve user experience, measure performance, and deliver personalized content. Categories of cookies used include:
– Essential Cookies: Necessary for core site functionality (e.g., authentication, session integrity)
– Functional Cookies: Remember preferences and enhance ease of use
– Performance Cookies: Collect data on website usage and technical performance (e.g., load times, errors)
– Analytics Cookies: Collect aggregated statistics to analyze usage trends (e.g., Google Analytics)
10. Cookie Management and Compliance
By accessing indiaupcoming.com, you are offered the opportunity to manage your cookie preferences. Where required by GDPR and CCPA, non-essential cookies are disabled by default until consent is provided. You may update or withdraw your cookie consents at any time via our cookie banner or browser settings.
For California residents, we honor Do Not Sell or Share My Personal Information requests in compliance with the CCPA. To opt out, please email [email protected].
11. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect or solicit personal data from individuals in this age group. If we become aware that personal data has been collected from a child under 13 without verified parental consent, such data will be deleted promptly. Parents or guardians who believe their child has submitted data may contact us at [email protected].
12. Policy Updates
We may revise this Privacy Policy from time to time to reflect changes in legal obligations, business practices, or technologies. Updates will be posted on indiaupcoming.com with clear notice where appropriate. Continued use of our services indicates your acknowledgement of the current policy.
13. Contact Us
If you have questions, concerns, or requests relating to this Privacy Policy or our handling of personal data, please contact:
Privacy Team
Email: [email protected]
We are committed to complying with all governing privacy laws and addressing any concerns you may have. Your privacy is our priority.